Refund & Return Policy

At Zysho, we care deeply about your satisfaction. If you’re not completely happy with your purchase, we offer a 30-day hassle-free return and refund policy to make things right.

✅ Eligibility for Return or Refund

You can request a return or refund within 30 days of delivery if:

• You received a defective or damaged product,

• You received the wrong model or color, or

• The product does not power on or function properly upon unboxing.

🔄 How to Request a Return

1. Email us at zysho.info@gmail.com within 30 days of delivery.

2. Include your order number, a short description of the issue, and photos or videos of the product.

3. Our team will review your request within 1–2 business days.

4. Once approved, we’ll arrange a free pickup or guide you on how to send the product back securely.

💳 Refund Process

• Once the returned item is received and inspected, your refund will be processed within 7–10 business days.

• Refunds are issued to the original payment method used at checkout.

• Alternatively, you can opt for a replacement phone if available.