Terms of Service

Welcome to Zysho (“we,” “our,” “us”). By accessing or using our website (the “Site”) and purchasing products from Zysho, you agree to comply with and be bound by the following Terms of Service (“Terms”). Please read these Terms carefully before using our Site.

If you do not agree with these Terms, you should not use our Site or purchase our products.

1. General Information

Zysho operates this website to provide fashion, lifestyle, and related products for sale in India.
Our contact email is zysho.info@gmail.com.

By using this Site, you confirm that:

You are at least 18 years old, or you are accessing the Site under the supervision of a parent or legal guardian.
You are a resident of India and agree that these Terms are governed by Indian law.

2. Products and Orders

All products listed on our website are subject to availability.
We reserve the right to limit quantities, refuse orders, or discontinue any product at any time.
Product descriptions and images are for illustrative purposes only. Actual colors and packaging may vary slightly.
All orders are prepaid only — Zysho does not offer Cash on Delivery (COD).
Once your payment is successfully processed, your order will be confirmed and prepared for dispatch.

3. Pricing and Payment

All prices listed are in Indian Rupees (INR) and inclusive of applicable taxes, unless stated otherwise.
Payments must be made using our approved online payment gateways (such as Razorpay, Paytm, UPI, or similar).
Zysho does not store or have access to your complete payment details such as card or banking information.
In case of a payment failure, please retry or contact your payment provider.

4. Shipping and Delivery

We typically process and ship orders within 2–5 business days of receiving payment.
Delivery timelines may vary based on your location and courier partner.
Once your order has been shipped, you will receive tracking details via email or SMS.
Delays caused by courier services, weather, or other unforeseen circumstances are beyond our control.

5. Cancellation Policy

Orders once placed cannot be canceled after processing or dispatch.
If you wish to cancel an order before it is shipped, please email us immediately at zysho.info@gmail.com. We will try our best to accommodate your request if the order has not yet been processed.

6. Return and Refund Policy

Returns are accepted only in cases of:
- Defective or damaged products, or
- Wrong product delivered.
To initiate a return, you must contact us within 7 days of delivery at zysho.info@gmail.com, including your order number and clear photos of the issue.
Returned products must be unused, in original packaging, and accompanied by proof of purchase.
Once we verify the issue, a refund or replacement will be processed within 7–10 business days.
Refunds will be credited to your original payment method.
No returns or refunds will be accepted for products damaged due to customer misuse or normal wear and tear.

7. User Responsibilities

You agree not to:

Use our Site for any illegal or unauthorized purpose.
Try to hack, disrupt, or gain unauthorized access to our systems.
Post or transmit any harmful, defamatory, or infringing content.

We reserve the right to suspend or terminate your access to the Site if you violate these Terms.

8. Intellectual Property

All text, images, logos, designs, and content on this website are the exclusive property of Zysho.
You may not reproduce, distribute, modify, or exploit any content without our prior written permission.

9. Limitation of Liability

Zysho shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our Site or products.
We are not responsible for delays or non-performance due to events beyond our reasonable control, such as natural disasters, strikes, or government restrictions.

10. Indemnification

You agree to indemnify and hold harmless Zysho, its owners, employees, and affiliates from any claims, damages, or losses arising from your use of the Site, your breach of these Terms, or your violation of any laws or third-party rights.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of India.
Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in [Your City/State], India.

12. Changes to These Terms

We may update or modify these Terms of Service at any time. The latest version will always be available on this page, and your continued use of our Site constitutes acceptance of any changes.

13. Contact Information

For any questions or concerns about these Terms, please contact us at:
📧 zysho.info@gmail.com